Video Tutorials

We have recently started putting together a portfolio of quick online tutorials to help our customers and authorised dealers to get the most out of the Active Inbound platform. The first of these videos have now been posted to our YouTube account and can be seen by clicking on the links below.

We aim to add a minimum of one new tutorial per week, so please do check again soon if the tutorial that you are after has not yet been uploaded.

Client Account Tutorials

One 2 One: Changing Destination Number

One 2 Many: Changing and adding a Destination Number

Setting up a Call Whisper

Setting up Voicemail 2 Email

Active Conference: Setting up a Conference Call

SMS Send: How to send an SMS Broadcast

Active Fax: Applying or amending your Fax Settings

Active Record - Call Recording Playback Area Overview

Active Record - Setting up Call Recording

Master Account Tutorials

Creating a new client / sub account