Introducing 'Callplan' for Call Centres

Callplan from Teleproject UK is a fully featured call management system that uses high capacity IVR technology to deliver inbound call traffic to Call Centre Agents. As a licensed telecoms service provider with significant experience of providing IVR based call handling solutions to business across the UK and Europe, Teleproject UK is ideally placed to offer this exciting technology to call centres with between 10 and 250 agents.

Callplan is aimed at Call Centre managers looking to bring all of their non geographic and area call numbers into one management system whilst improving margins through lower call handling charges and improved rebates. As a Callplan customer you will have full access to your own control panel so that you can configure your client’s telephone numbers and routing plans. Full training is provided and we offer telephone technical support. Our prices include the full set of features as standard including value added services such as call recording.

As a Callplan customer you are free to charge your client as you wish for the services, using features such as call queuing to add value to your business. We charge a low flat monthly rental regardless how many telephone numbers and services are active in your account.